Services

Services

	Service Request
	Apply Jobs Online
	Request for Evaluation
	Pricing Request
	Download Resources

Managed Services

Business establishments worldwide today depend on their IT Infra to run their multiple business processes. This dependence on it, in turn, demands that the total IT Infra is aligned with the business objectives of each enterprise.
With the constant changes and updations in the Information Technology, Business enterprises, especially in the Small and Medium sector, face stiff challenges in managing their IT Infra both in terms of complexity of the technology implemented as well as in acquisition/retention of knowledge empowered manpower. Outsourcing of the IT Infrastructure management becomes the only viable and advisable option.

Soffit Infrastructure Services with its expertise and experience in managing IT Infra for business establishments, in different verticals and sizes, over the past 5 years, offers specialised and customised support for IT Infra for its customers. We take total care of all your IT Infra, independent of technology applied and products installed, and assure optimised performance of all your systems, servers and attached devices, to help you to achieve your business goals. Our pool of expert engineers, with knowledge and expertise in different technologies and platforms, and our process-driven work methodology, makes Soffit, the ideal IT partner for SMEs and higher sized business establishments.

A typical infrastructure managed with IMS

Soffit provides managed services that are efficient and in turn help to increase the efficiency of the business they take care of. The varied services managed are:

Infrastructure Management Services

Managed Security Service

Infrastructure Management Services(IMS) is a holistic approach for smooth functioning of your IT infrastructure, be it any size and domain.

IMS from a MSP like Soffit is a one point contact for all infrastructure needs

Read More

Soffit Managed security services focuses on critical risk management services inclusive of FIrewall, Servers, individual systems and Databasein such a way that it works to mitigate and manage risks of the business.

Security Device Management(Firewall, Spam Filter etc)
Server & Applications Management(MS, Open Source, Messaging etc)
Storage & Backup Management

Read More

Optimize Optimize Cost: For different organizations, the requirement for a MSP is different. A host of factors influence management decisions to determine the right kind of MSP. We take special care to package the services such that it delivers on different parameters and gives real value for money invested.

Resource Availability: Enterprises big or small often face problems like attrition and gaps in competence level of its team to deliver to changed environments. We guarantee to provide the right kind of resource to initiate a new level of efficiency in the enterprise.

Knowledge Availability: Technology changes fast and business often find to it difficult to maintain a knowledge pool that is constantly upgraded. Investment to achieve the same also cuts into the time and money of the business. With Soffit, business becomes hassle free as we take care to assure updated knowledge at all levels.

Easy scalability: As businesses evolve, various changes take place which includes expansion, diversification and realigning of core interests. The soffit IMS is so flexible that it can easily accommodate any such development with minimum downtime. It provides customised solutions as required.

Enhance performance: With a good MSP in place, organizations tend to post a better performance. This is attributable to easy and synchronized flow of information, less down time and flexibility. Soffit thus not only takes care of what your infrastructure needs, but also becomes a reason for enhanced performance.

Focus on core functions: Soffit MSP becomes very useful as it allows the company to focus on its core functions and gives directed support to better the core areas of businesses.

Business point of view: One of the key advantages with Soffit MSP is that it always delivers solutions that have been gauged well on technical as well as business factors. Often, MSP run into trouble when the decision for a particular technology is taken disjointed from the real business needs of the company. With Soffit, this never arises.

Process Implementation: Soffit MSP assists in running an existing process in service delivery or creates and initiates an apt and suitable process in an organization.

Minimizes Risk: Soffit minimizes risks, general or critical, for an enterprise. This goes a long way as the information transacted is secure, downtime a bare minimum and increases the value of the enterprise in their domain.

		• Assured technical resource availability • Recourse to additional resource requirement • Apt resources vis-a-vis to technology requirements • Maintain owner ship with assured redundancy
		• Identified skill level for tasks entrusted • Competence through exposure to divergent technologies • Assurance of group expertise and skill by Team work • Seasoned experts support for critical situations
		• Process oriented work methodology • Proactive approach- monitoring, fine tuning, updations etc.. • Maintaining documentations, policies and procedures. • Quick response and incident tracking through Helpdesk and RIM
		• Customized and flexible options suited to each business • Combination of shared and dedicated resources • Monthly, quarterly and yearly payment options. • Liberal contract sign in and exit terms.